Terms and Conditions

Some of the minimum standards of service and care you will receive from James Carter Law

The Lawyers and Conveyancers Act 2006 and the Rules of conduct and client care sets a minimum standard of care and conduct you can expect from a lawyer. In particular the “fundamental obligations of a lawyer” provide that a lawyer must:-

Uphold the rule of law and to facilitate the administration of justice in New Zealand

Be independent in providing regulated services to their clients

Act in accordance with all fiduciary duties [in short a relationship of trust] and duties of care owed by lawyers to their clients

Protect, subject to an overriding duty as an officer of the High Court and duty under any law, the interests of their clients

In addition you will always be kept up-to-date with how your matter is progressing. You will always be able to make contact including outside standard office hours. Being our client is an open professional relationship based upon trust.

You can find all the relevant Acts and Rules at www.legislation.govt.nz [right click-open in new tab]

What will it cost?

When you become a client of James Carter Law you will be told how you will be charged in the first letter setting out the terms and conditions [called a “letter of engagement”]. This letter follows an interview during which the matter of cost will be discussed [you need to know what it will cost you]. James Carter Law offers a number of ways you can be charged dependent upon your needs and circumstances that will include:-

  • A fixed charge – no more no less
  • A capped charge – you pay for work done up to a set limit. If work hours go over the capped amount you will not pay any more we will cover the cost [except external fees for example court filing fees, expert fees]
  • An hourly rate

Pro bono

James is a volunteer lawyer with Community Law Waikato and the Citizen Advice Bureau. In addition to this commitment, we have a pro bono policy whereby pro bono work will always be considered.

Full terms and conditions will be set out in the letter of engagement when you become our client

Contact James Carter Law to discuss your issues and how we can assist

Ph 027 86009888am - 5pm Monday to Friday
If urgent please call outside office hours